If you are trying to replace an old door or window component, finding the correct part can be much harder than the repair itself. All About Doors & Windows focuses specifically on this problem, offering a large selection of replacement door and window hardware rather than competing as a general home-improvement retailer.
What Is All About Doors & Windows?
All About Doors & Windows has been serving homeowners, contractors, and property managers since 1984. According to the company, it operates from a 63,000-square-foot warehouse in North Kansas City and stocks more than 100,000 SKUs. Its catalog covers door parts, window hardware, weatherstripping, locks, garage-door components, sliding-door parts, multipoint locks, and other replacement hardware.
One of the more useful features is its Part Identifier service. Customers can submit information, photographs, and optional video of an unknown component so the company’s team can help identify a replacement. This can be particularly useful when the original manufacturer no longer sells the part.
What Can You Buy From All About Doors?
The product range is extensive. Categories include door hardware, window parts, weatherstripping, sliding glass patio-door components, storm and screen-door hardware, garage-door parts, multipoint locks, shower-door hardware, RV and mobile-home hardware, and general home hardware.
For homeowners repairing older properties, the breadth of the catalog is one of the site’s most notable features. Instead of replacing an entire door or window because of a broken handle, roller, lock, operator, or seal, shoppers can search for individual replacement components.
All About Doors Customer Reviews
Customer feedback is mixed, so I would not judge the company solely from its overall review score. Trustpilot currently shows a small sample of nine reviews, with both highly positive and strongly negative experiences represented. Trustpilot itself notes that the company has not invited customers to submit reviews, meaning the sample may not represent the entire customer base.
Positive reviewers have highlighted accurate replacement parts, product quality, packaging, and timely delivery. For example, one 2026 reviewer reported that patio-door rollers were an exact match and described them as high quality and easy to install. Another customer praised the company for finding replacement hardware for an older PVC door and noted that the part was shipped promptly and packaged securely.
There are also recurring criticisms in some recent reviews, particularly concerning customer-service interactions, incorrect part recommendations, shipping costs, and return or restocking charges. Several reviewers described situations where they received a part they believed was incorrectly recommended and subsequently faced return-related costs.
Return Policy: What Should You Know?
This is an area where shoppers should pay close attention before ordering. All About Doors & Windows states that qualifying returns can be refunded minus shipping costs, while certain products may be subject to a minimum 25% restocking fee. The company also states that weatherstripping can carry a minimum 50% restocking fee and that special-order, final-sale, or otherwise non-returnable products may not qualify for refunds.
Returns generally require an approved Return Authorization, and the company requires returned products to arrive in new, resalable condition with the necessary parts and packaging. Because replacement hardware can be highly model-specific, confirming compatibility before ordering is especially important.
Is All About Doors Good for Hard-to-Find Parts?
This is where the retailer’s specialization becomes particularly relevant. The company says its inventory includes more than 100,000 parts and emphasizes replacement components that may be difficult to find at large general retailers. Its website also provides installation articles, videos, glossaries, and product-specific resources designed to help customers identify and install hardware.
Customer testimonials published by the company similarly describe successful searches for older or discontinued components, including window operators, screen-door latches, patio-door hardware, and weather seals.
My Take on All About Doors & Windows
From a buyer’s perspective, All About Doors & Windows is most relevant when you need a specific replacement part rather than a complete new door or window. Its large catalog, specialized product knowledge, identification service, and instructional resources make it an interesting option for DIY repairs and maintenance projects.
However, I would recommend identifying your existing hardware carefully before ordering. Take measurements, photograph the existing component, note manufacturer and model markings, and use the site’s identification resources when necessary. This is particularly important because the company’s return policy can involve shipping deductions and restocking fees.
If you are planning a purchase, it is also worth checking the latest All About Doors coupons and deals before checkout. An available promotion may help reduce the overall cost of your replacement parts.
Final Thoughts
All About Doors & Windows occupies a fairly specialized position in the door and window replacement-parts market. The company has decades of experience and a large catalog aimed at homeowners, contractors, locksmiths, and property managers. Customer feedback shows that some shoppers have had very positive experiences with product matching, quality, and shipping, while other reviews raise concerns about customer service and the costs associated with incorrect orders and returns.
For that reason, the most sensible approach is to treat part identification and compatibility as the most important steps before buying. If you know exactly what component you need, All About Doors & Windows offers a broad range of replacement hardware and useful identification resources. If you are uncertain about compatibility, use the company’s identification service and carefully review the return terms before placing an order.